Frequently Asked Questions
Still have a question? We're happy to help.
For You
Using CafeConnects
- Not exclusively. CafeConnects is built for meaningful, real-world connections through shared interests and community.
- Downloading and creating an account is free. Some optional premium features may be available in the app.
- We’re growing city by city. Download the app to see what’s available near you.
For Cafés
Partnering your café
- Visit our For Cafés page and submit the registration form — our partnerships team will follow up.
- Partnership is available through tiered subscription plans. Our team will walk you through pricing after you register.
Safety
Staying safe
- Every member completes identity verification, and every meeting happens at a public, verified partner café. See our Safety Guide for full detail.
- Use the in-app report option on any meeting or profile — our team reviews every report.
Account & App
Managing your account
- You can delete your account from the app’s settings menu at any time.
- Use the "Forgot password" link on the app’s sign-in screen to reset it.