Café subscription billing
Café partners are billed according to the subscription tier and billing cycle agreed during registration. Specific terms, including notice periods and any prorated refund eligibility, are confirmed in writing by our partnerships team as part of your partnership agreement.
How to request a refund or cancellation
Café partners can request a billing change, cancellation, or refund by reaching out through our Contact pageand selecting “Partnership” as the reason — our team will confirm the details of your specific agreement and next steps.
Changes to this policy
We’ll update the “Last updated” date above whenever this policy changes, and post the updated version here. If CafeConnects introduces a paid end-user membership in the future, this policy will be updated to cover it before that feature launches.
Contact
Questions about billing? Reach us at support@cafeconnects.com.